Your privacy is our top priority at tk1o. On this page, we clearly explain what your data is collected for, how it is stored, and whether it is ever shared with third parties.
Important: By using the tk1o platform, you are considered to have accepted this Privacy Policy. Your data is never sold to third parties — we use it solely to improve our services and maintain platform security.
Tk1o (tk1o.app) is a trusted online gaming and Sports Betting platform serving users in Bangladesh. We hold our users' privacy in the highest regard and are committed to keeping their personal data secure.
This Privacy Policy ("Policy") describes how tk1o collects your personal data, the purposes for which it is used, who it may be shared with, and the rights you have over your information.
This policy applies to our website (tk1o.app), mobile app, and all other related services. Any updates to our Privacy Policy will be reflected on this page, and users will be notified.
Our Core Principles: Your data belongs to you. We only collect what is strictly necessary to provide our services — nothing more.
Tk1o collects various types of information from you. Below is a detailed breakdown of what is collected and why:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Legal Obligations |
| Contact Information | Phone number, email address | Account Verification & Support |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Device Information | IP address, browser type, device ID | Security & Fraud Prevention |
| Usage Data | Game history, betting patterns, session duration | Service Improvement |
| Location Data | Country, city (approximate) | Ensuring Regional Service Compliance |
We collect data in three ways: (1) directly from you when you register, (2) automatically while you use the platform, and (3) from legitimate third parties such as payment providers.
Tk1o uses your personal data for the following purposes, each backed by a legitimate basis:
Our Commitment: Your data will never be used for unnecessary purposes. You can opt out of marketing communications at any time.
Cookies and similar technologies are used on the tk1o website and app to help enhance your browsing experience.
Required for login sessions, security, and core site functionality. These cannot be disabled.
Used to understand site usage and improve performance. You can turn these off.
Used to remember your language, theme, and other personal preferences.
To show you relevant ads. You may withdraw your consent at any time.
You can delete or disable cookies at any time from your browser settings. However, disabling essential cookies may affect certain site functionality.
To keep your data secure, tk1o applies industry-leading technical and organizational safeguards, including:
In the event of a data breach: In the event of a data breach, tk1o will notify affected users within 72 hours and take all necessary steps to address it.
As a tk1o user, you have the following rights over your own data:
You can request to see what information we hold about you.
You can request corrections if any of your information is inaccurate.
You may request deletion of your data, subject to certain conditions.
In certain circumstances, you may request that the processing of your data be restricted.
You may request your data in a structured, machine-readable format.
You may object to your data being used for marketing or any specific purpose.
To exercise these rights, email us at support@tk1o.app. We will respond within 30 days.
Tk1o retains your information only for as long as needed to fulfil the specific purpose it was collected for. Retention periods by data type are outlined below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | +5 years after account closure | Legal & Regulatory Obligations |
| Transaction History | 7 years | Financial Regulatory Compliance |
| KYC Documents | 5 Years After Account Closure | Regulatory Requirements |
| Customer Support Conversations | 3 Years | Dispute Resolution |
| Cookies & Session Data | Up to 30 Days | Functionality & Analytics |
| Marketing Consent Records | Until consent is withdrawn | Legal Protection |
Once the retention period expires, your data is securely deleted or anonymized so it can no longer be linked back to you.
Tk1o strictly does not provide services to anyone under 18 years of age. A key part of our Privacy Policy is ensuring the protection of minors.
For Parents & Guardians: Use parental controls on your child's device and block online gaming sites. Awareness is the best protection.
For any privacy-related questions, requests, or complaints, please reach out to us. We're always here to help.
Once a complaint is submitted, we will investigate and respond in writing within 7 business days. If you are not satisfied with our response, you have the right to escalate the matter to the relevant regulatory authority.
Policy Updates: If this Privacy Policy is updated, we will post a notice on the site and inform you via your registered email. Continued use of the site after any changes constitutes acceptance of the revised policy.
We don't just follow the rules — we follow trusted practices to genuinely keep your data safe.
All your data is protected with 256-bit SSL/TLS encryption — the same level of security used by banks.
Tk1o will never sell your personal data to advertisers or third parties — that is a core commitment we stand by.
You can request to view, correct, or delete your data at any time — quickly and without hassle.
For any privacy-related request, we will respond in writing within 30 days — no exceptions.
Rather than dense legal language, our policy is written in plain, accessible English so everyone can understand it.
Independent security experts regularly audit our systems and identify vulnerabilities.