Tk1o believes gaming is for fun — not for stress or harm. We encourage every user to play responsibly and provide all the tools and support needed to do so.
Tk1o is more than just a gaming platform — we genuinely care about our users' wellbeing and mental health. Responsible gaming isn't a slogan for us; it's the foundation of everything we do.
We believe that online gaming and betting, when done responsibly, can be a fun and exciting form of entertainment. But when excessive gaming begins to affect other areas of life — family, work, finances, or mental well-being — it becomes a problem.
Responsible gaming at tk1o means we help you stay in control of your gaming habits. On this page, you'll find limit-setting tools, early warning signs to watch for, and support information whenever you need it.
Keep in mind: Gaming is entertainment, not an investment. If you find yourself chasing losses, that's a warning sign. tk1o is always here to help.
People often don't realize when their gaming habits are becoming a problem. Watch out for the warning signs below, and seek help if they apply to you:
Spending beyond your budget and unable to stop playing even after losses.
Hiding your gaming from family or friends, or lying about it.
Feeling restless, irritable, or empty when not playing — unable to enjoy life without gaming.
Chasing losses by placing more bets to win back what you've lost.
Prioritizing gaming over work, studies, or personal relationships.
Borrowing money or draining your savings to fund gaming.
Playing for hours on end without sleep, food, or looking after your health.
You've tried to stop gaming but keep failing.
If two or more of the above signs apply to you, Please reach out for help right now or use the self-exclusion tool. Seeking help is not a weakness — it takes courage.
Tk1o provides a range of effective tools to keep your gaming experience safe. All of them can be activated at any time from your account settings:
| Tools | How to | When It Takes Effect |
|---|---|---|
| Deposit Limit | Sets a maximum deposit limit on a daily, weekly, or monthly basis | Immediately or after 24 hours |
| Bet Limit | Controls how much you can bet within a given period | Immediately |
| Loss Limit | Automatically stops play once you reach a set loss amount | Immediately |
| Session Time Limit | Your account automatically logs out after a set period of time | Immediately |
| Cooling-Off Period | Temporarily suspends your account for 1–30 days | Immediately |
| Self-Exclusion | Fully closes your account for an extended period (6 months – 5 years) | Immediate & Difficult to Reverse |
| Reality Check | Sends periodic reminders of how long you've been playing | Immediately |
To activate these tools, go to the "Safe Gaming" section of your account or email our support team at: support@tk1o.app
Setting limits on tk1o is quick and easy. Just follow the steps below:
Log in with your username and password.
Click your name in the top right corner to open your profile settings.
Select the "Responsible Gaming" or "Safe Gaming" tab from the menu.
Choose the type of limit you need — deposit, session, or loss.
Set and confirm your budget or time limits.
Most limits take effect immediately. Increases may take up to 24 hours to apply.
Tip: Review your limits once a month. Reducing a limit takes effect immediately, but increasing one takes time — this is intentional by design.
Self-Exclusion is the strongest protection tool available. Once activated, you will be completely blocked from accessing tk1o for the chosen period.
Tk1o strictly prohibits use by anyone under the age of 18. Protecting minors is one of our highest priorities as part of our responsible gaming commitment.
Advice for parents: Stay aware of your child's online activity. Have open conversations about gaming and betting sites, and set clear rules around internet use.
Answer the following questions honestly. If most of your answers are "yes", consider reaching out for help:
Do you often spend more time or money on gaming than you originally intended?
Have your family members or loved ones expressed concern about your gaming?
Have you ever chased your losses by placing more bets to try to win back what you lost?
Have you neglected daily responsibilities — work, family, or studies — because of gaming?
Have you ever borrowed money or dipped into your savings to cover gaming expenses?
Do you feel restless, irritable, or low when you're unable to play?
If you answered "Yes" to three or more questions, please reach out to our support team or contact one of the help centers listed below.
Asking for help takes courage. You are not alone — many people have walked this path and returned to a healthier life. Some support resources are listed below:
Our responsible gaming team is available 24/7. Email us at: support@tk1o.app
Click the chat icon at the bottom of the site to speak directly with our team.
Bangladesh National Mental Health Helpline: 167 89
Talk to someone you trust. Support from the people closest to you is the greatest strength in recovery.
Keep in mind: Seeking help is not a sign of weakness. Thousands of people have overcome problem gambling and gone on to live healthy, fulfilling lives. You can too.
We don't just follow the rules — we've built your protection into the very core of our platform.
Deposit, bet, loss, and session time limits — you can set all of them yourself, at any time.
At regular intervals, pop-up messages remind you how long you've been playing and how much you've spent.
During registration and KYC, your national ID is used to verify that only users aged 18 and above can access the platform.
While self-exclusion is active, no login, bet, or deposit is possible — this is strictly enforced.
Our responsible gaming specialists are available 24/7 via email and live chat.
Your account shows your complete gaming history, win/loss statistics, and a full breakdown of your spending.